To report an issue or concern regarding closed captioning on a MM Platform Site or application, please contact us at legal@allblk.tv with the subject Captioning Complaint. Please detail your issue or concern by providing the following information:
– Name of the program
– Type of issue (e.g., garbling, missing captions on a certain episode, captions cut off at certain times or on certain days)
– Website or application where you viewed the program
– Approximate time and date that the issue occurred
– Your name and contact information including mailing address, email and phone number
Written complaints concerning captioning on a MM Platform Site or application may be sent to:
MM Platform Holdings, LLC
ATTN: Captioning Complaint
c/o Customer Service
1301 N Broadway STE 47208
Los Angeles, CA 90012